Difficulty with Crowds

This symbol is for people who experience difficulty being in crowded situations, such as those related to neurodivergence, mental health issues, or other conditions where dense crowds or queues can be overwhelming.

This symbol will be allocated where we can see that being in crowds or enclosed within a long queue presents substantial difficulties, and you require an alternative solution for you to be able to make use of a service.

We won't award this symbol where you can queue but prefer not to.

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