What documents do you accept?

The evidence we can consider

There is no automatic entitlement to an Access Card based on a rate of benefit for example. Please see below for guidance as the what we can take into account for your application coupled with a good description of your access requirements

• Any supporting evidence you can provide such as;
  • Confirmation of Disability Living Allowance, Personal Independence Payment, or Attendance Allowance
    • This must be recent and clearly show the Name and Address of the recipient
    • This must clearly show the rates of Mobility and Personal Care / Daily Living components you have been awarded
    • We cannot take into account Covid Extension letters, ESA, UC, Blue Badges, Appointment Letters or Christmas Bonus letters
  • A letter from a medical professional aware of your needs
    • This must be recent and clearly state the diagnosis and impact of your conditions described in your application.
    • This must be on surgery/official headed paper.
    • Confirmation of diagnosis alone for conditions with variable impact may not be enough to process your application
  • We may be able to take a variety of other documents into account such as occupational health reports, care plans, OT assessments.
    • If you would like to discuss what other information we can take into account on your application please let us know

If you do not have any of the above to hand and would like to receive a form from us for completion please submit an application and we can discuss this directly with you.

The forms we have for completion are only used as a last resort for those who do not have any other relevant supporting documentation, as it is very common that medical professionals will charge you to have these completed.

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