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  1. The Access Card
  2. Knowledge Base
  3. ❓ FAQ

❓ FAQ

  • I'm visiting the UK from overseas. Can I apply for an Access Card?
  • Upgrade to an Access Card
  • Why do you not accept a Blue Badge as supporting documentation?
  • Is my Digital Access Pass still valid?
  • What are your opening times?
  • What are your contact details?
  • I can't send you my documents digitally / online
  • How do I update my address / contact details?
  • I want to update my Access Card / Add additional Symbols
  • Why was I only given the WC Symbol?
  • What is an Essential Companion Ticket
  • Do I receive a card?
  • What is a Digital Access Pass (DAP)?
  • How do I get my business listed on the site
  • What is a 'Named and Famed' listing?
  • Can I get a refund?
  • What is the +1 symbol?
  • Do Cinemas accept the Access Card?
  • Will I have to be reassessed when my card is renewed?
  • How much Does an Access Card Cost?
  • I ordered my card weeks ago and still don't have it?
  • What if my needs change?
  • Why should I have to provide evidence?
  • Can I use a letter from my GP as supporting information?
  • Are there age limits to the card?
  • What documents do you accept?
  • Assistance Dogs and Animals
  • Faster Delivery
  • Where can I use an Access Card
  • Application Guidance
The Access Card