We remind all applicants that the +1 is not a discount for carers.
In the past, many venues may have operated a buy-one-get-one-free scheme for disabled customers but our approach is more detailed than this, so please read carefully before submitting a response.
The +1 is not about the fact that you need care and support, and this part of the form is not to question that you may need a certain amount of support when out and about.
The +1 symbol can only be awarded where an individual's needs are so significant or substantial that, without support, the price of a ticket to bring a carer would place the customer at a significant disadvantage when visiting paid-for events, and as such, it is the responsibility of the venue to subsidise the cost of this by issuing a reduced price / complimentary companion ticket.
The support needed must be in excess of what could be reasonably expected of family/friends already accompanying you and must be due to disability-related needs.
For children, and young children especially; the +1 can only be considered where the needs are outside of the range of what can be expected of parental responsibility - even if this means that your child needs more support or supervision than another child of similar age.
The decision to add +1 is not based on care needs but by the disadvantage imposed by charging additional fees for a carer to attend. At events where you would be attending with your child as part of the family group you will be charged as a fee paying parent just like all other family groups enjoying an event.
The +1 can only be considered where the support you require results in the cost of a carer ticket being an unreasonable barrier to your being able to attend.
Remember - this is not about whether your child needs care and support but whether the cost of a ticket for the person providing that care and support should be waived as a reasonable adjustment.
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